I called ahead of time to ask if I would need chains or 4wd and was told the road is always kept clear. I got 4 miles away and was not able to get through due to snow. I never made it to the cabin and my vacation was ruined.

We were soooo disappointed!!! Nobody was expecting us, not the caretaker or Josh. There was 10 ft of snow blocking our entrance to the cabin, the door was locked on the inside preventing us from entering! Realizing we were not going to get in and no one around, we left. We drove 4-5 hours to get there from Bend and had to turn right around to drive another 4-5 hours home. Not Having that anticipated time in the cabin and all the time spent for nothing. All our food was for cooking and not for immediate eating. We were very upset! And Josh was so sorry and refunded our money, but how do you replace our getaway and lost adventure. We will NOT trust you guys again. Barbara K