Reviews for this site — TOMS LAKE CABIN, Loop: TOM'S LAKE CABIN

4.7
(37 reviews)

Showing 1 of 37 reviews

Melissa C Verified
Stayed date
Sep 2025

Had the cabin booked for 2 weeks. Everything was fine until half way through. Then a logging operation started 900 feet from the cabin's front door. They worked for 12 hours a day and it was so loud it would wake us up in the morning and we had to listen to it throughout the entire day as we could easily hear it inside the cabin. Called the recreational manager for that district, Brenda, and left a message stating what the problem was and that we were leaving early due to all the noise. Requested a refund for the 2 nights we missed on the voicemail and through Recreation.gov. I also spoke to the Munising Ranger Station about my concerns as the station where the manager was located was closed to the public. He took all my info and said the manager would call me back. I have had zero response and my refund request had been pending online for almost a month. Logging operations in a national forest are scheduled events. I should have been notified in advance so I could have changed my plans without losing money. Never again. Poor experience, extremely poor customer service. I could have at least gotten a phone call back or a 2 night refund. Ridiculous.