How do I delete my account?

You can delete your OutReserve account and associated account data in the mobile app, or request deletion through our support team.

Delete your account in the OutReserve app

1. Sign in to the OutReserve app.
2. Open Account, then Settings.
3. Select Delete Account.
4. Read the confirmation and confirm deletion.

If deletion fails, your account remains available. Check your connection and try again, or contact support. An Apple-linked account may require fresh authorization.

Request deletion without the app

Visit Contact Support and ask to delete your OutReserve account and associated data. Include the email address used for your OutReserve account so we can locate it. Do not send your password or payment details. We may need to verify that you own the account before completing the request.

You can also contact support to request deletion of specific account data without closing your account. Describe the data you want removed.

What happens to your data

Account deletion removes your account profile and sign-in access, profile photo, saved payment methods, preferences, favorites, saved trips, availability alerts, and reviews associated with your account.

Booking and payment records needed for legal, tax, accounting, or other financial obligations may be retained. Retention depends on the applicable obligations; account deletion does not guarantee immediate removal of every transaction record or backup. See our Privacy Policy for retention and privacy-rights information, or contact support about your specific request.

Existing reservations

Deleting your account does not cancel existing reservations. Resolve any cancellations, refunds, or outstanding payments before deleting your account. Contact support if you need help with an upcoming reservation.

Deletion is permanent. Save any booking information you need before you confirm.