Ragans Family Campground

We have stayed here twice & both times were wonderful!! Clean, quiet & friendly staff!! They actually went out of their way to assist us on getting an item we left at the site! They mailed the item to us post pre-paid label from UPS! So grateful as the item was expensive! Thank you!!! Will definitely stay again & highly recommended this campground!!

Been here a couple times there friendly and affordable. Have plenty for kids here with light an night. Fish are in lake also seen a otter beware of alligators

We had a great visit at this campground - we just stayed overnight in our RV en route to visit family, but I would have loved to stay longer. Lots of fun things for families to do, awesome playground, a nice mix of cabin, tent, and various RV sizes (including pull-through spots). Nice little store and the people are friendly!

Almost didn't stay here because of the reviews and didn't expect much. Here overnight. I've passed by many times over the past 15 or so years but never stopped because of timing; tonight made sense to stay here. I'm showing 5-stars, but I'd give it slightly less. I usually don't review campgrounds because they meet my expectations, this exceeded them.

Recognizing it's mid-November, not many spaces are occupied and all the water features are closed so can't really comment on them although they appear to be in pretty good shape.

As I sit here, next to the open area behind the office I'm looking out on a number of kids and a family (mom/dad and 3 kids) playing half-court basketball. Other family members sitting in the bleachers watching them. Other families have been coming/going. Immediately in front of me is a children's playground which appears to be in great shape with mom/dad and a little one playing.

Took a look around to walk the dogs and check out the other facilities which include a pole barn for group activities, another covered area near the office with what could be a stage, and a mini-golf course. the activity center is to the east of the office along with another small activity building. The pool next to the office seems nice and has a gently sloping shallow end that easily serve as a wheelchair ramp (although I'm not certain that's permitted). Outsides of the cabins appear to be pretty well maintained. Couple of small lakes for catch and release fishing and, of course, there are a few alligators supposedly (it is Florida after all!)

Office is clean and neat, providing for normal camping needs. Young lady who did the check in was efficient and very polite; great experience there. I went back and had an enjoyable conversation with her about the park on my walk with the dogs. Like many parks, we were guided to the spot by a golf cart although the young man who did it didn't stay to see if I had any questions. Not necessary, but would have been nice..

I always check out campgrounds on Google Maps to see how they're laid out and where tree cover could be a problem. When I looked at this yesterday it appeared that many of the spots were hemmed in by trees and could be difficult to maneuver in. That couldn't have been further from the truth. The tree cover is large live oaks that provide great shade with no obstructions, providing nice, big, wide-open spots. Although about a mile from an exit, it's right off I-10 so you still get a lot of traffic noise (not as bad as many though).

Facilities could use a bit of paint here and there, but generally it's a pretty nice campground. I would definitely stay here again. It's just the wife and I traveling, but if we were younger and/or traveling with kids, there's quite a bit here to keep the young ones occupied.

My daughter made reservations and paid 340.00 for the first night stay. Not even 20 minutes later she had a family emergency come up that changed her whole plans. So she called them right back and explained to them what happened and they told her I’m so sorry to hear that. We will refund your money due to the circumstances. Now it is almost three weeks later no refund and now they are saying no refund. They are rude and inconsiderate. I really thought being a FAMILY campground they would be more compassionate. Come on! It was 20 minutes after she made the reservation. Live by your word and refund the money like you guys said you would. Customer service is important when you run a business. Terrible customer service at this business. No compassion and understanding to their customers. BE CAREFUL WHEN MAKING RESERVATIONS WITH THIS COMPANY! CUSTOMER SERVICE IS AWFUL!

This is a response to your comment regarding this situation. My daughter has called you every day since your response. They are still refusing to talk to her about this matter. I don’t know what is going on but it seems like there is a lack of communication with your employees. I would appreciate this matter to be taken care of. Your employees are not following protocol if refunds are given if cancellation is on the same day. I would like someone to please handle this.