I have stayed here a few times in the past couple of years, and each time it seems to go a little further downhill.
In August of 25, I stayed there for 4 nights in the tenting section. The first evening I was woken up at 11:30 PM when the campers next to us rolled in with their headlights shining into my tent. They then went to clanging tent poles and blowing up air mattresses with a high pitched blower until around 12:30 AM, setting up their site with their headlights for a guide. So much for enforced quiet hours. My son was also awoken by this as it took place 15' from our tent. I let it go and didn't complain.
The entire 4 day stay involved disgusting bathrooms that were never cleaned. I used the same stall each time and the same wad of toilet paper was on the back of the toilet for 3 of the 4 days. Showers were cold and overall the bathrooms were just gross...at all times.
The last night of our stay I woke up to crunching around my tent at 4 am. I assumed it might be a racoon or an animal, but upon peering out through my unzipped tent I realized it was a person from the campsite beside us. They were under the influence of something and were staggering around and crashed into the clothesline and towels we had hanging on it near our picnic table. I hollers out of the tent and ask them to leave the site. They indicated they were trying to find their campsite. Once again my son was woken up by this disturbance. Not knowing fully what they were under the influence of or what they were up to I stood guard from 4 am until everyone else in the family was up for the day. We promptly packed up and got out of there. On our way out I planned on talking to the office about it so they were aware of the nuisance, but they did not open until 10 am.
I did receive a survey via email and text from Thousand Trails. I filled it out and asked that someone from the management contact me so I could discuss in detail the issues I had while there. The did respond via text that management would contact me. It is now September, 5 weeks since I was there, and I am still holding my breath for that call.
The campground has a lot of potential, but when I stayed it was dirty, there was no one to enforce rules and it was not a great experience.