Scott Weaver
June 5, 2026 Google Maps
Extremely poor customer service and disorganized management. I booked RV lot #392, only to receive an email days later stating the lot had been sold and was no longer available. Shockingly, the email noted this was the second time they had to move my reservation due to their own scheduling errors.
When I called to cancel because they couldn't provide the lot I paid $893.15 for, the representative was incredibly rude. She initially tried to force me to take a 50% refund, claiming it was their policy—even though they were the ones canceling my original booking. It wasn't until she realized that I was within their 48-hour cancellation window that she finally agreed to a full refund, and then she abruptly hung up the phone on me.
Taking people's money for lots that are not in the rental program, refusing full refunds when you can't fulfill the contract, and hanging up on customers is unacceptable business behavior. Avoid this place if you want a stress-free vacation.
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