I called to check availability, and I was told they do not accept converted vans, only RVs. However, I had been there previously and the girl in front desk told me if the van had a shower, bathroom, and separate fresh water and gray water tanks, it would be acceptable. At that time, they simply did not have availability.
I called again a week later and was told they could not accept my van. I explained what I had been told before, and she said they did not have availability—even though at the beginning of the call they said they did have availability, which is why they asked what type of RV I had. Then they abruptly hung up on me.
Terrible customer service. I don’t understand how they hire people who don’t know how to treat customers or deal with the public. Very unprofessional. I do not recommend this place.