Don Bonser
February 20, 2026 Google Maps
I had a "guaranteed late check in." I drove there after a trade show ended in southern California, arriving at 2:30 am. Front desk was closed with a sign "closed 12 - 7 am." Security tried to help, but nothing had been left at the front desk referencing my reservation, and hotel policies forbade them from doing anything other than look to see if the front desk staff had left it and a key out for me. They had not. Apparently somewhere in the online reservation I made, I agreed to check in before 11:30 pm...I guess I'll have to read all the disclosures and pages of fine print every time I make a reservation at a non-national-brand place. I'd stayed there about 7 years ago, and it wasn't bad then. I'll never stay again after this experience. Got a nice room at 3:30 am at the Holiday Inn just down the street. Save yourself the aggravation and stay anywhere other than here.
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