Adventure Bound Tall Pines

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My family & I stayed in one of the "deluxe" RV's from May 15th - 17th ( we cut our stay 2 days short). Apon arriving to our site & during the initial walk through of the RV, you can tell immediately it was not properly cleaned. Floors were dirty, as was the table & the provided kitchen equipment. We cleaned prior to even emptying our bags & making our beds. During the cleaning & stay there was a large amount of bugs including (large ants, flys under the bathroom sink, stink bugs & large spiders) Bugs aren't a big deal to us as we know we are camping where there will in fact be some insects BUT the amount that was in this particular RV was awful & should be treated. A aside from those initial issues the following day we decided to rent a golf cart to explore the park more & give our children the experience. (My husband rented it out (had his ID scanned) brought it back to our camp site to take us all on a ride. Once we returned I then drove us around ( I've never driven one before) so it was very exciting & definitely the highlight of our stay for all of us. During my drive we past the manager (STACE OR STACY) she then requested her maintenance staff to come take it away from us. They followed us back to our RV & said they were confiscating it. We took our kids off & went inside our RV. Maintenance stated that my ID was not scanned into their system & that they were told they had to take it away. (No refund would be given for the 1hr we had it $150 for 2 days) The contract that he signed stated all drivers have to be 18 years or older & hold a active driver license which I have. When we confronted maintenance about what the contract stated they were silent & said they were just following orders. It should of never been taken from us. Our bank is aware & we will get the money returned once it's posted on our account. They refused to look at my ID. It was our first time there, there was no warning given or even respect shown for our kids on how they addressed us. We believe, as well as other occupants that this was a rasical matter. It is very unfortunate that we were treated so poorly by this woman with 0 knowledge of customer service skills. We attempted to speak to the manager STACE, even left a voicemail requesting a call back. She did not call back. We decided from that point on we were cutting our stay short. Prior to leaving we wanted to do one last activity which was dinosaur tattoos, it was supposed to start at 9:30am... No staff showed up to do this activity so we waited an additional 20 mins to find someone to do the scheduled activity that they advertised. We went back to our RV & packed up. During check out Stace neglected to even speak or look at my husband. She showed no desire to resolve the issue or even show a lick of remorse. We will never be back again after this experience. We will be reporting her to corporate.

Terrible place. The "seasonal campers" here are so rude and disrespectful, far far far away from welcoming. Management and "security" dont want to hear about your concerns if your not handing them $7000 for the season. My daughter got thrown on the ground and kicked by a had to be 17 year old boy and somehow ME and MY FAMILY got kicked out of the place, even having multiple witnesses. But of course they had to choose the family thats seasonal over only us that were only here for the weekend. So much for the " we dont tolerate bullying here at all." State troopers came and even they said the management and security here is picking sides. Its all about money. Stay far far far away, every seasonal campers kids here think they are above everyone thats only here for the weekend and will literally bully you out of here. This place really needs all new employees and definitely needs new security and management. Id be ashamed of myself if i knew this was how my campground was ran. 110% disgusting, STAY AWAY!!!!!! Hopefully corporate cares more and will take the right action on the employees and family involved in this unsettling situation. 0 stars, for the sake of you and your children go to a different campground. Id hate this to happen to anyone elses family.

I recently stayed over 4th of July weekend.
For starters when I found my camp site I was greeted with a table who has seen better days and a fire pit full of trash(bottles, cans and wrappers). As the picnic table is clearly a hazard to my children I went to find the office to request a new table. I ran into a maintenance guy on a golf cart and I asked him if he can help me find the office he responded “what do you need” I said I need a new picnic table and showed him the picture. He responded “grab one from another site” I looked at him confused because the picnic table still clearly needed to be moved. Shortly after he got to the site and immediately started yelling about the 3 cars on the site. I explained one was being removed we have 3 children under the age of 2 who needed to be dropped off at the site and we would take the other car to overflow. He walked over to the broken picnic table and pointed at another one 2 sites over and said bring that one over here however you wanted to do that, got on his golf cart and said “I can escort whoever over to the overflow parking”. I called the office explaining the situation and within 10 minutes 2 men came over and moved the picnic table. (Which should have been done to begin with) then the cars were moved. The man was more worried about the fact that there were 3 cars at the site for 2 minutes as we unloaded 3 toddlers who we had to safely transport through the campground in their car seats because on another note the campground was elmer national speedway. Golf carts and cars (including employees) flying through the roads even when passing you walking. Speed was not inforced as much as our 3 car issue.
The pool was very over crowded and NASTY. The fresh water smelled as river water and was so cloudy you couldn’t see your feet. You couldn’t go in there for more then 10 minutes without getting at least 4 pieces of a strangers hair on you. The pool and slide attendants were nice and accommodating. Splash pad was also nice and clean.

Mine and my family’s experience here was terrible. We were so excited to have a camping weekend for my boyfriend’s birthday. We paid $50 extra for our dog (he’s 10lbs) which is fine, while checking in, we get yelled at for him being in store. The pool was so overly crowded that no one could fit or have a nice experience. We paid for a golf cart, my step daughter was in the drivers seat, just messing around pretending to drive and one of the security guards came over very rudely, and tells us he’s taking away our golf cart, left us on the side of the road with a bunch of stuff and didn’t even offer to give us a ride home which we were far away from our cabin by the lake. We will not be returning nor we will be recommending this place to anyone.

If your looking for a campground that is fun for the whole family this is the one. Just got back from a trip there and needless to say we all had a ball. I have a large family from my mom 71 to my 2 year old grand daughter there were 17 of us total. And there was something to do for everyone. Clean bath and shower room. Laundry rooms and we sure needed them. Great staff that treat you like family. And a large camp store to spend all your adult money in with a snack and hot food shop. Also hands cooped ice cream. Yum who doesn't love that. They have a large pool and splash park with a huge waterslide and yes I went down. Also golf carts to rent. Now to figure out how I can get there again before school starts back. If your on the fence try it out you won't be disappointed.