We hired Terra Glamping to install 17 tents and string lighting for our wedding in September 2025. We had a truly HORRIBLE experience working with this company. They left our property without finishing installation and did not tell us, even though we were on site the entire time. The string lighting we paid to have installed was left in a pile on the ground, and our bridal suite tent was left without any stakes in the ground, and with the doors wide open (could not be joined or zipped closed). They left another tent without the front A-frame poles, causing it to slump and let rainwater in...another tent had broken zippers, etc etc. We immediately informed the company's owner of these issues less than an hour after she left our property; however, she did not respond until the following morning. By morning, 5 of the 17 tents had flooded with rainwater (after less than 0.5" of rain had fallen), despite the company marketing the tents as "waterproof...and able to withstand high winds" (we have this in writing, as we explicitly asked about the waterproof nature of the tents before signing our contract). We walked around and surveyed all the tents, finding that they had been installed with insufficient tension to the guy lines, causing the fabric of these tents to slump and in some cases lay on the ground. Water seeped in and there were huge puddles under the rugs. When we were finally able to reach the owner on the phone Thursday morning, we asked that she send someone back to finish installation, but she was unwilling to do this. Instead, she promised us a partial refund. HOWEVER, WE HAVE ATTEMPTED TO CONTACT THE COMPANY 8-9 TIMES SINCE OUR WEDDING, AND THEY HAVE NOT RESPONDED, NOR HAVE THEY ISSUED THIS REFUND (IT HAS BEEN OVER 2 MONTHS). Do not work with this company, it is not worth the risk!!! We had to spend an entire day of our wedding weekend finishing installation ourselves and fixing/drying out tents. We experienced extreme distress, as we didn't know where our guests were going to sleep. We had to house some of our guests on the floor/couches of my mother's house and we also had to pay out of pocket to rent a large Airbnb to house additional guests. Truly horrible experience.