Connecting your property management system (PMS) to OutReserve
Property InformationIf you run your campground or RV park on a property management system (PMS), connecting it to OutReserve keeps your listing in sync and lets guests book you directly on OutReserve.
What a PMS connection does
When your PMS is connected:
- Availability stays in sync. OutReserve shows your live availability, so guests only see sites that are actually open.
- Rates and inventory stay up to date. Changes to your sites and rates in your PMS can carry over to OutReserve.
- Bookings flow into your PMS. Reservations made on OutReserve show up in your system, which helps prevent double bookings.
Exactly what syncs depends on your PMS.
Which systems we work with
OutReserve connects directly with:
- ResNexus
- Newbook
- RoverPass
- Park With Us
- CampLife
- Campspot
Using a different PMS? Contact us, and we'll let you know what's possible for your property.
What guests see
- Connected properties show live availability and can be booked on OutReserve.
- Properties without a connection may still appear on OutReserve, but guests may not be able to book them yet.
How to get connected
- Make sure you manage your property's listing on OutReserve. Claim it or create it first: see How to claim your campground on OutReserve.
- Contact us at [email protected] or through our contact form. Include:
- Your property name and its OutReserve page link
- Which PMS you use
- Your name and role at the property
- We'll walk you through the setup for your system, including matching your site types to OutReserve's.
FAQs
Do I need a PMS to list on OutReserve?
No. You can claim or create a listing without one. Connecting a PMS is what enables live availability and bookings.
Will connecting my PMS change anything in my system?
Bookings made on OutReserve will appear in your PMS. We'll go over exactly what syncs for your system before you go live.
My PMS isn't listed. What now?
Contact us anyway. Tell us which system you use and we'll let you know your options.
Who do I contact if the sync looks wrong?
Email [email protected] with your property name, what you're seeing, and screenshots if you can. Blur any guest details first.
Need help?
Email [email protected] or use our contact form. See also How to contact OutReserve.