After reviewing the PMS and RMS providers in the market, the final step is understanding how to evaluate them. Feature lists can look similar, but the real differences often show up in pricing, support, migration, integrations, guest experience, reporting, and how well the system handles your property's specific workflows.
Questions to ask before choosing campground software
Before choosing a property management or reservation management system, you should ask each provider the same set of questions:
- Can it handle nightly, weekly, monthly, seasonal, and long-term stays?
- Can guests book online, choose a site, add extras, sign waivers, and where needed pay deposits?
- Does it support RV sites, tent sites, cabins, glamping (dome, yurt) units, storage, day use, or other inventory types?
- How are rates managed by season, day of week, site type, length of stay, and occupancy?
- How does it handle cancellations, refunds, guest credits, and policy rules?
- What integrations are available for accounting, payments, OTAs, websites, POS (Point of Sale), access control, email, SMS, and reporting?
- Does the provider support data migration, staff training, and launch planning?
- What are the full costs, including monthly fees, booking fees, guest fees, payment processing, setup, support, websites, integrations, and add-ons?
- Can the property export its data if it switches systems later?
- What support is available during peak season, weekends, and after hours?
- What options do I have to promote my inventory on OTAs or industry websites?
- How will it help me with revenue & yield management?
Martijn Scheybeler
Founder & CEO OutReserve