We utilized the American River Resort for several different aspects of a recent family reunion. 36 people total.
Positives: Location! The location is ideal for anyone looking for time by the river and easy in and out for rafting the American River.
Rafting! Mostly positive, initially we spent the first mile or so on the river worried about our guide who was irresponsible in her decision to still guide a raft while ill and having difficulty breathing. There were moments where our boat felt very concerned and very unsafe. The guide made the smart decision to pull over and let another guide step in. That is where we met Luke. Luke turned the trip around and made the experience better than we could have ever imagined. We had 5 boats total for our large family and every single one had a great time with their guide on the river.
50/50: Food, Cabin Lodging, Service
The food situation was not at all as advertised. We were under the impression our large group would be dining as such, with our own space and able to enjoy our meals without a time limit. We sat at outdoor picnic tables with the rest of the resort, or whoever has signed up to eat the meal being provided. The initial lunch of hot dogs and hamburgers were fine (how would anyone mess that up), but other meals had questionable cuisine.. including a gray potentially molded frittata of some sort for breakfast. They advertised beer and wine for dinner but, there was no wine. We felt very rushed and often uncomfortable at times due to the staff pressuring us to arrive and leave within certain time limits, again not as advertised. We were told completely different times than what we were provided when we booked. We are a large hungry family and were often rationed on the food and members were told they could not have a second of something. Totally not what we were expecting and not worth the money to eat at the resort.
The service provided was about 50/50. Some members of the staff were friendly, eager to help and informative. Others were rude, unfriendly and one in particular we avoided due to the way she treated myself and my wife.
The cabins: fantastic location and spacious, the air conditioning units inside the cabins cannot keep up with the heat, if you’re worried about the heat the river does bring some reprieve thankfully but the cabins turn into saunas.