First let me start out at giving Rose, the employee at Love’s RV a 5 star rating. She couldn’t have been any nicer & tried to help salt & shovel us out from being stuck in the snow. She had said the snowplow was not working when we first made the reservation, but they were hoping to have it plowed the next day. When we arrived the snowplow hadn’t come & there was 4 to 6” of snow, with ice underneath. You could not tell where the road was in the park. Our 45’ class A motorhome, towing our truck, got stuck within 100’. We had to disconnect the truck, Rose put salt in front of the rear tires, & with some luck, we started moving. We got into the site, my husband shoveled a path to the electric box, & then shoveled a small area for our small dog to potty. They said they will have a plow come up only to the entrance, but not into the park, and would spread salt in the park, but never saw it come through this evening . We leave in the morning, with no idea due to the snow, where the road is in the park.
They charged $65 plus for the night including a Sam’s club discount. They charged $3.00 for having a pet. With no place for the pet to walk or potty.
Rose said that we’d have to contact corporate to try and get a partial refund. So that means, there will be none.
This might be a nice place during other seasons, but they should be able to deal with winter, if they charge the regular amount & offer the Rv park location. Of course, no water, due to the cold, but that is understandable & expected.
Again, Rose was very nice, but management put her in an intolerable situation, to deal with this by herself. She deserved better support from management.