The water at the outside faucet would not shut off. They came to fix it, but did not make sure the heat was still turned on, on the hose. Hose and pipes froze up and broke my line. Finally get water lines unfrozen and then notify them of all the frozen water in the neighbor's yard. They shutoff the water and don't even notify me. They message me and just tell me it will have to wait until tomorrow. Then don't take blame for the busted line. She then blocks me from responding to her. Not happy at all!
Water frozen up again. Had everything going before they turned the water off yesterday.