Andover / Pymatuning Lake KOA Holiday

No pull thru sites at all. Staff is very helpful and great at coaching back-in if you need the help. Water pressure was under 30psi at my site. Washroom/shower were immaculate. All the tree cover is at sites on the outer edge; the center "loop" has no cover, so you'll bake in the summer. Lots of events even at the end of the season.

Loved the patio site. The grounds could use some maintenance. Some of decking needs replaced. Liked the store. Got free breakfast on Saturday morning. Great price for a koa.

Not sure but heard it was under new management. Don't know for how long or why.
We have stayed at numerous KOA's and this was not nearly as nice as any of the others. Seemed really run down and needed alot of love and care. Not that we would have used it but pool was unavailable.
The staff was friendly and courteous but the actual park was a disappointment.
Again not sure of what was going on but pictures on-line were not what campgrounds looked like.
Hopefully there will updates and cleanup done in the future because I do believe there is alot of potential.

I’ve stayed at many KOAs over the years, but this one was by far the worst experience.
The problems started before we even arrived. I called the office multiple times with no answer, and even emailed without receiving a response. When we showed up at 3 p.m. for check-in, the office was locked, the lights were off, and no staff could be found. We called again with no luck. After about 15 minutes, I finally flagged down a worker driving by, who was able to contact someone to check us in.
Later that day, we decided to go swimming as a family. When we arrived at the pool around 4:30, it was closed. We were told we couldn’t swim unless a lifeguard was present, and the lifeguard didn’t return until 5. Once we finally got in, the water was discolored, slimy, and had no smell of pool chemicals. The bottom felt dirty, and there was visible mold around the edges. We got out quickly and never went back — honestly, Pymatuning Lake looked cleaner than the pool.
On our second night, we discovered the oven in our cabin didn’t work. I called the “after-hours” number, only to reach a man who said he constantly gets misdirected calls and isn’t even associated with KOA. Eventually, someone did come to repair it, and to be fair, he was the one bright spot of our stay — friendly, helpful, and quick to fix the problem.
Overall, though, this campground was a major disappointment. Between the lack of communication, poor facilities, and unsanitary conditions, we’ve decided we will never return. There are plenty of other campgrounds in the area worth visiting. Save yourself the frustration and choose a different one — this KOA is nothing like what you’d expect from the brand.

The cabin was spotless! Beautiful set up and fun things to do with the kids. BUT the pool was closed. We swam at the beach so it still worked out. The staff were wonderful, kind, helpful and SUPER good with my kids. I hope to make this a yearly trip.