We thoroughly enjoyed our stay here. Upon arrival, Kathy, was welcoming, pleasant, and efficient. She showed great customer service skills, and she handled a situation that could have escalated. I was in the bathroom washing my hands when I heard her nicely tell another guest that it was policy to have the dog on a leash. I was surprised and a bit scared when I came out and saw the dog right in front of me. Kathy asked if I was alright, then went to the campers nearby site to ensure the dog was put on a leash. The man was confrontational, and she remained calm and professional, and it prevented a worse situation...It has a beautiful lake, as well as great hiking trails, and access to nice off shore fishing spots. We stayed in one of the four cabins. It was adorable, clean, and we loved each morning looking at the lake, and the pretty forested surroundings. The cabin was so clean, and had a nice welcome basket. The porta potty was clean, as well as the heated shower rooms that we used. We would definitely stay here again, and would recommend that others stay and enjoy it.