Rachel Bailey
July 9, 2025 Google Maps
I absolutely loved the atmosphere and friendly service at Cypress Valley! We were actually there during the catastrophic flooding of July 4th weekend. The dam overflowed and the main exit and entrance road was completely blocked by strong currents and water that was continuing to rise. We were asked to evacuate and assisted by Beau the property manager in doing so which I’m grateful for. I told staff I was worried about the costs because our trip was being cut short and they assured me it would be taken care of and the portion of our stay we weren’t able to attend would be refunded. This really helped me breathe a sigh of relief because it would have been a financial hardship in addition to a scary experience!
It was a really impactful time and I am glad the staff was responsive and competent in handling the situation!
I can’t wait to go back for future trips to enjoy the trees and nature!
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