sherry R
VerifiedJuly 28, 2023 Stayed at: 1, Loop: DUTC
We have enjoyed this particular campground for many years. Unfortunately, it has only been going up in the daily rate but down in condition. The trash was so full you could not put any trash in until the trash came by 5 days into our reservation. We had to wade out to the dock almost waist deep to get onto the dock. This was very inconvenient for our older campers. We had to use long sticks to help guide us through the mud to get to the dock ramp. The weeds along the shore are so overgrown, I don't believe they have mowed them in years!! This does create a hazardous walk down the hill to get to the dock. I would hope that with the latest rate increase, that they will actually put some money towards upkeep. Also want to point out that I tried to cancel two days at the end of our trip and expected to receive a refund (plenty of time in my reservation window to do this without penalties) but apparently it was going to cost me $20 to cancel my two days and I would not get a refund....no refund! I asked why I am not getting my money back and they informed me that their computer system would not recognize the cancellation due the rate increase and that I was out of luck, but I could try and fight it!! WOW. One more thing – they need to do something with the gate because there is always someone coming in to check it out (private reserved site). We have a lot of children and dogs running around and not to mention a lot of equipment! When cars come in they do not turn around at the top of the camp or slow down but continue through camp at a speed that is not appropriate!!
Helpful