Great location just 15 minutes to get to Springdale. We were so excited to stay here and our tiny house was a perfect size. Staff were kind when we arrived and room was clean. Our first evening there we ended up with an issue with the door lock. My daughter got locked in the room and my son and I were locked out of the room. It wasn't an ideal situation. We tried calling the front desk but no one answered so I had to walk down to the office. Upon sharing our predicament, the front desk staff didn't know how to handle the situation-she asked me what she should do. This didn't seem appropriate to me especially because my daughter was scared to be locked in the room and I was concerned that we couldn't get in. Staff is young and seem inexperienced. Another staff member came out and shared that they had been having issues with the door lock on Tiny House #22 all week. This upset me because it was clear that the staff knew the door wasn't working properly but still housed my family in there. I had expected to receive a refund for our stay that evening and only received a $50 discount. This definitely turned me off from staying there again. Our last night, our big light burned out so we spent our evening in the dark, which again wasn't ideal. That said, without our bad experience on our first night, we did enjoy our stay overall. Just seems that maintenance of the grounds and buildings needs to be more of a priority.