Karen J
VerifiedJune 20, 2021 Stayed at: 001, Loop: AREA CLEAR LAKE GROUP SITE
I had reserved this site from a Sunday through Wednesday. When we arrived on Sunday the gate to the site was locked and we were unable to get in. There was no contact information for the Forest Service at the site. I tried the chat function through the reservation site and they were of no help. A person not associated with Forest Service eventually was able to unlock the gate at around 5:30 pm but by that time our party of 9 had already found other sites. Since the Ranger Stations are not staffed on the weekends there needs to be a way for campers to reach someone when there is a problem. It was very frustrating not to be able to contact the Forest Service to get this resolved.
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