Horrible place to stay – Unsafe, Unprofessional, and False Advertising
This was by far the worst vacation experience we've ever had. From the moment we checked in, it was clear this place is poorly managed, falsely advertised, and completely unsafe—especially for families with children.
We booked the 6–8 person cabin and paid additional fees for extra guests, but the cabin barely accommodated four people. We were a group of seven: two couples, one 6-year-old, two toddlers, and a small dog. The cabin only had two full beds and a couch, making the sleeping arrangements completely unreasonable.
Over the phone, they told us golf carts were available but failed to mention we needed to reserve them in advance. By the time we arrived, they were fully booked, and we were left walking everywhere with three small children. To make matters worse, the cabin itself was damaged with nails sticking out—extremely dangerous for kids.
We checked in on July 3rd. No one explained any rules verbally—just handed us a folder and keys. Later that evening, my husband lit a single firework to celebrate the Fourth of July. A staff member, Eric, stormed over yelling and threatening to kick us out. When my husband and brother-in-law calmly apologized, Eric aggressively escalated the situation and tried to start a fight—seemingly provoked by the fact that my brother-in-law is Middle Eastern. It felt like a clear case of racism and intimidation.
The next day, my sister’s small dog slipped off the leash for less than a minute before being immediately retrieved. Again, a woman from the office came yelling and threatening to evict us. Then, while walking to the beach with our children, several drunk teenagers came speeding down the road in golf carts. They were driving recklessly and nearly ran over my son and me. Not only was there no supervision, but the staff did nothing to control the chaos. It was terrifying and completely unacceptable.
After that, we stayed inside the cabin for the rest of our stay just to feel safe.
This place is a complete disaster. It’s unsafe, the staff is hostile and unprofessional, and the amenities are nothing like what’s advertised. If you’re thinking about staying here—especially with kids—do yourself a favor and find somewhere else. Not worth your time, money, or peace of mind.