shelby carlson
January 26, 2026 Google Maps
We stayed during the coldest weekend of 2026 (so far) and the heat went out the first night. Obviously, it was not a good feeling waking up freezing cold and the heat being at 50° but we called at 6:30am and got an immediate response & solution. We got fully refunded and they paid for us to stay elsewhere. Good customer service on their end!
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