M Perez
February 26, 2026 Google Maps
We stayed in the Green Ash. The treehouse was very cool. The craftmanship was amazing. The bathroom had a couple of issues with cleanliness and items that need fixing. The living area and bedroom were comfortable. It is a treehouse so space is compact which was to be expected. But the most disappointing item was service/customer service. The guest app does not provide a phone# or method to contact property management. I called the phone# on the confirmation email several times with no answer due to our electricity going out. I left messages and received no call back. We went to the welcome center and no one was in the office. It's a shame such a beautiful place has such poor service that compromises the experience.
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