Rexy Hassell
December 29, 2025 Google Maps
We booked for 3 nights, Dec. 21 to Dec. 24, Cabin#2 - Magnolia. We were so excited because the advertising was really good. Our entire family was looking forward to spending our Christmas holidays there - hoping to disconnect from the digital world. This was advertised as glamping. So, I was expecting some semblance of cleanliness but with camping amenities. However, when we arrived there, first thing we noticed were the ridiculous number of dead bugs (gnats) on the pillows and bed sheets. There were so many, they looked like sand on the sheets. We tolerated that and chalked it up to be part of "Camping" even though it was clearly advertised as Glamping. We were patient about that. And then, we opened the pull-out bed, we saw a family of mice. We saw 3 baby mice and the mother, scrambling to hide from us as we pulled out the bed. There were mice poop on the sheet of that bed. We were, again, very disappointed but so as not to ruin the vacation, we tried to understand that maybe this is just part of the camping trip. We informed GLAT about it and all they could say was "I am sincerely sorry for the inconvenience". If you think about it, this is NOT just an inconvenience, this is a HEALTH Hazard. They did not offer to come to the cabin to do something about it. So, my husband and I spent 2 hours trying to catch these 3 mice (the mother mice, ran away somewhere we could not see). 2 hours had gone by, we captured 2 of them and I thought we were almost done, UNTIL we found more mice (3 or 4 more) behind the headboard of the master bed. And that was my last straw. We decided to pack up and leave.
The only good thing about this is that they refunded us pretty quickly.
The location was very good.
This establishment did not care so much as to check if the cabin was clean at least a day or a couple of hours before our arrival. The tables and couch outside were dirty. There was a spot of mold in the small refrigerator. Our vacation trip was an absolute disaster because of this.
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