What happens after I book?

Congratulations on booking your outdoor stay! Here's what happens next, and how to get ready for your trip.

If you booked with Instant Book

Your booking is confirmed as soon as you complete checkout. You've already paid, so there's nothing else you need to do.

If you sent a Request to Book

Your stay isn't confirmed yet. Here's what happens:

1. The property has up to 48 hours to accept or decline your request.
2. If they accept, we email you a payment link.
3. Pay through that link to confirm your stay.

You're not charged anything unless the property accepts and you pay. If they decline, or don't respond within 48 hours (your request expires automatically), you can pick another stay or set an availability alert. Learn more in What is the difference between Instant confirmation vs Request to book?

Find your booking details

You can see your bookings anytime under My Trips in your OutReserve account. Look there for your dates, the property, and your total.

Getting ready for your stay

Before you head out, check the property's listing for:

• Check-in and check-out times, if the property lists them
• The amenities and site details for your booking (for example, hookups, surface, and how many guests the site fits)
• Directions and the property's contact information

If you still have questions about arrival, gate codes, or parking, contact the property directly using the details on their listing. If you can't reach them, email us at [email protected] and we'll help.

What to bring

Every property is different, so check the listing to see what's included. Common things to pack for an outdoor stay:

• Bedding or sleeping bags (check whether linens are provided)
• Toiletries and towels
• Food and cooking supplies
• A flashlight or headlamp
• Clothes for the weather

Need to make changes?

• Change your dates: You can do this yourself from My Trips. See How to change the dates of my booking?
• Running late: See Changing arrival time or late check-in?
• Cancel: See How to cancel a booking?

For anything else, contact us. We're happy to help.